Thank you for shopping at www.sristyboutique.com. Please read this policy carefully before making any purchases. By placing an order with us, you agree to the following terms and conditions regarding shipping and returns:

Shipping Policy

  • Processing Time: Orders are typically delivered within 7 business days upon receipt of payment. Please note that processing time may vary depending on the availability of the product and other factors.
  • Shipping Methods: We offer various shipping methods, including standard shipping, expedited shipping, and international shipping. The available shipping options will be presented to you during the checkout process.
  • Shipping Costs: Shipping costs are calculated based on the weight of the package, the shipping method selected, and the destination address. The shipping charges will be displayed at checkout before you finalize your order.
  • Delivery Time: Delivery times vary depending on the shipping method selected and the destination address. Once your order has been shipped, you will receive a confirmation email with tracking information to track your package’s delivery status.
  • Shipping Restrictions: We currently ship to addresses within different countries. If you require shipping to a different location, please contact us to discuss alternative arrangements.
  • Undeliverable Packages: In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or for any other reason beyond our control, we will attempt to contact you to arrange re-delivery. Additional shipping charges may apply for re-shipment.

Return Policy

  • Return Eligibility: We accept returns on most products within 3 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
  • Return Process: To initiate a return, please contact our customer service team within the specified return period to obtain a return authorization (RA) number. Returns without an RA number will not be accepted. Once approved, you will receive instructions on how to return the item.
  • Return Shipping: The customer is responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the item.
  • Refund Process: Upon receipt and inspection of the returned item, we will process your refund within 10 business days. Refunds will be issued to the original payment method used for the purchase, excluding any shipping charges.
  • Non-Returnable Items: Certain items, such as perishable goods, personalized items, and gift cards, are non-returnable.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

Contact Us

If you have any questions about our shipping and return policy, please contact us at info@sristyboutique.com. Our customer service team is available to assist you with any inquiries or concerns you may have.

Product Disclaimer

Some of the products on www.sristyboutique.com are handmade, handwoven, and intricately crafted. As such, there may be variations in color and embellishment of the actual product compared to what is shown on the website. This is due to the nature of fabric dyes, weather at the time of dyeing, and differences in display outputs due to lighting, digital photography, color settings, and display capabilities of computer monitors, laptops, or mobile devices that you may be using.